Eltham Gateway

Reviews about Eltham Gateway

• Owen Wade

  27.05.2018
  ★ ☆ ☆ ☆ ☆
  I recently invited one of my clients from America to visit and suggested the Eltham Gateway as it was in close proximity of where we would work. After having good reviews I had no problem recommending this hotel. Unfortunately the reviews must be for some other hotel. My client stayed for 6 nights and during that time only had his room made up once. Did not have his rubbish collected or dishes replaced. The hotel is also undergoing a renovation and instead of construction materials placed nicely in a skip and covered up, was thrown on the ground taking up 3 car parks which would be normally occupied by patrons. The outdoor space is also taken up with boxes and items for the renovation and therefore could not be used to sit and relax. The management really need a wake up lesson about how to treat guests because this is unacceptable and an embarrassment for me having recommended this hotel. You should be offering everyone an apology and refunding half the room rack rate for the inconvenience.

About elthamgateway.com.au

Eltham Gateway Hotel and Conference Centre | Accommodation – Conferences – Functions – Eltham

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